1.0 EXCHANGE

• Exchange are only valid for colouring issue of the same design or manufacturer’s defects.
• Alin Hijabs accept exchanges within 7 working days for all orders subject to following terms and conditions:
• All items must be returned in its original packaging, unworn and unaltered.
• Original Price Tag is attached.
• The exchange policy is granted for 1-time used only for each original receipt.

1.1 Exchanges are strictly not allowed under below circumstances:

• Any items marked as SALES or CLEARANCE items.
• Wear and Tear: Items returned NOT IN ORIGINAL CONDITION i.e. worn, washed and altered in any way.
• Failed to prove the purchase.

1.2 The management of Alin Hijabs deserves the right to reject any damaged or used items based on our discretion.

1.3 Postage charges: To be borne by the customer in the event of an exchange.

2.0 RETURN AND EXCHANGE REFUND

• Return should only be sent to the following address along with the proof of purchase.

          Alin Hijabs,

          No 1, Blok Mawar, Desa 288,

          Jalan Memanda 9, 68000

          Ampang Selangor

         013-2741885

Upon returning your item to us, please email alinhijabs2022@gmail.com with the following information:-

1. Name (as per invoice)
2. Invoice Number/Order ID
3. Reason for return or exchange.
4. Tracking Number

• Returns without proof of purchase will not be entertained. We will not entertain the request if information provided is not complete.